Privacy Policy
Effective Date: April 16, 2025
This Privacy Policy describes how Lakás Physical Therapy & Performance ("we," "us," or "our") collects, uses, and protects information submitted through our website at lakaspt.com and through your interactions with our clinic. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following categories of information:
Information you provide directly
This includes your name, date of birth, contact information (phone number, email address, mailing address), insurance details, medical history, and any other information you provide when completing intake forms, scheduling appointments, or communicating with our staff.
Automatically collected information
When you visit our website, we may automatically collect certain technical data, including your IP address, browser type, operating system, pages visited, and referring URLs. This information is used solely for website security and performance purposes.
Communications
If you contact us by phone, email, or web form, we retain records of those communications to help us respond effectively and maintain continuity of care.
How Information Is Used
We use the information we collect to:
Schedule and manage appointments for physical therapy, running physical therapy, and return-to-sport services; communicate with you about your care, billing, and administrative matters; comply with applicable state and federal healthcare regulations; improve the quality and accessibility of our services; and respond to inquiries and provide support.
We do not use your personal information for marketing or promotional purposes.
Text Messaging & Mobile Data Compliance
Opt-in
We may send text messages to patients who have provided their mobile phone number and opted in via a checkbox on our website contact or intake form. Text messages are used exclusively for care coordination purposes, including appointment reminders, scheduling updates, and administrative or billing communications.
Consent to receive text messages is not a condition of receiving care or services.
By opting in, you agree to receive text messages from Lakás Physical Therapy & Performance related to your care and appointments.
Opt-out
You may opt out of text messages at any time. Reply STOP to opt out. Reply HELP for help. Standard message and data rates may apply.
Message frequency
Message frequency may vary.
Required compliance statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell, rent, or trade your personal information to any third party.
We do not share mobile information, including opt-in data or phone numbers, with third parties for marketing or promotional purposes.
We may share your information in the following limited circumstances:
Service providers
We may share information with trusted third-party vendors who assist in operating our practice — such as scheduling software, billing platforms, or secure communication tools — under written confidentiality agreements that restrict them from using your information for any purpose other than providing services to us.
Legal and regulatory requirements
We may disclose information when required to do so by law, court order, or applicable regulatory authority. We comply with applicable state and federal healthcare privacy laws in all aspects of our operations.
Care coordination
With your knowledge and as appropriate to your care, we may share relevant clinical information with other treating providers involved in your treatment.
Your Rights
Depending on applicable law, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information, subject to legal and regulatory retention requirements; and withdraw consent to receive text messages at any time by replying STOP.
To exercise any of these rights, please contact us using the information in the Contact section below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to contact us immediately if you believe your information has been compromised.
Terms & Conditions of Use
These Terms & Conditions govern your use of the Lakás Physical Therapy & Performance website located at lakaspt.com. By accessing or using the site, you agree to be bound by these terms. If you do not agree, please do not use the site.
The information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any health concerns.
Use Restrictions
You agree to use this website only for lawful purposes. You may not: use the site in any way that violates applicable local, state, federal, or international law; transmit unsolicited communications or spam; attempt to gain unauthorized access to any part of the site or its related systems; reproduce, distribute, or modify any content from this site without our prior written consent; or use the site in any manner that could damage, disable, or impair its functionality.
Intellectual Property
All content on this website — including text, graphics, logos, images, and page layouts — is the property of Lakás Physical Therapy & Performance or its content licensors and is protected by applicable intellectual property laws. You may not reproduce or use any content from this site without express written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience. These sites are not operated by us, and we are not responsible for their content, privacy practices, or accuracy. We encourage you to review the privacy policies of any third-party sites you visit.
Termination
We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we determine violates these Terms & Conditions or is otherwise harmful to other users, our practice, or third parties.
Governing Law
These Terms & Conditions and our Privacy Policy are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Sacramento County, California.
Changes to Terms
We may update this Privacy Policy or these Terms & Conditions from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the website following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Information
If you have questions about this Privacy Policy, these Terms & Conditions, or your personal information, please contact us:
Lakás Physical Therapy & Performance
5207 J St, Suite 100
Sacramento, CA 95819
Phone: (916) 209-0501
Email: hello@lakaspt.com
Website: lakaspt.com